Joyce Cox has over 20 years' experience developing training materials about technical subjects for non-technical audiences. She is the author or coauthor of dozens of books about Microsoft Office applications and Microsoft Windows®, including Microsoft Office Word 2007 Step by Step, Microsoft Office Outlook® 2007 Step by Step, and Microsoft Office PowerPoint 2007 Step by Step. Joyce is the vice president of Online Training Solutions, Inc. She was president of and principle author for Online Press, where she developed the Quick Course series of computer training books for beginning and intermediate adult learners. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California.

Joan Preppernau is the author of over a dozen books about Windows and Microsoft Office applications, including Microsoft Office Word 2007 Step by Step, Microsoft Office Outlook 2007 Step by Step, and Microsoft Office PowerPoint 2007 Step by Step from Microsoft Press. In addition, Joan helped develop the Quick Course books for Microsoft Windows XP and Microsoft Windows 2000, both published by Online Training Solutions, Inc., where she is the president. Having learned about computers literally at her father's knee, Joan's wide-ranging experiences in the computer industry contribute to her enthusiasm for producing interesting, useful, and understandable training materials.